We use Royal Mail Tracked and Signed:
Fully tracked to delivery point
Signature on delivery
Online delivery confirmation
Please allow up to 3 working days for dispatch plus:
Refunds are only offered to customers that receive incorrect items or damaged items. If any of these apply, please contact us using the form on the contact page.
To return a product, get in touch using our contact form.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us, using the form on the contact page.